1. All returns/exchanges must have an MRA # before being sent back. You must email us to obtain this number. Any returns sent back with out this number mayl be refused and possibly lost. We cannot accept responsibility for lost returns with out MRA #.

2. On the back of your packing slip (this came with your package) are the return instructions, when you submit a return request you will receive the MRA number via email within 2-6 days of receiving this procedure.

3. This MRA Number must be put on the back of your packing slip on the MRA# section. If you do not have this section on your packing slip write this number legibly in the customer comments section.

4. You must return your item with this packing slip to the address provided to you upon notification that you would like to make a return

5. Return your package to our returns department via any package carrier you wish. Tracking is suggested and encouraged. Signature confirmation is prohibited and your package will be denied. DO NOT REQUIRE SIGNATURE CONFIRMATION TRACKING.

6. Return shipping charges are your responsibility and cannot be reimbursed / unless item was defective or shipped in our error

7. Returned items take 1 month from date of our receipt of your return to be processed and credits/refunds issued.

8. All returns and exchanges are subject to 10% restocking fees this is to cover credit card processing fees. S&H fees are always non-refundable. No exceptions.

9. If you are making an EXCHANGE please EMAIL us the part number you would like to exchange for. We will reply with the difference due to make an exchange.

10. Of course if your item arrived damaged or the incorrect item was shipped there wil be no fees to send you the correct replacement item we will even send you a free postage paid shipping label.